call and contact centre services
As the first ISO certified call and contact centre in Bulgaria, we offer our international customers a wide range of outsource solutions, which can be combined and completely tailored to your requirements.
database processing
- Data entry
- Data cleaning
document handling
- Scanning documents
- Indexing documents
order taking
- Live order taking
- Internet order taking
outbound calls
- Telemarketing
- Market Surveys
- Prospects
- Mystery Calls
- Database Updates
- Customer Satisfaction Surveys
support contact
- Help desk services
handling due payments
- Follow-up of due payments
contact centre
- Telephone answering services
- Web answering services
- Dispatching centre
CCS consultancy
- Customer Care Service consultancy