solid partnerships
We at euroccor strongly believe in solid partnerships with both our suppliers and customers. In Bulgaria, we closely cooperate with two partners who help us in finding the right call and contact staff and thus meet the rising demand for our services. As far as technology is concerned, we rely on trustworthy and stable solutions.
altitude
We have opted for Altitude Software. The productivity and performance of our operators has highly improved since we introduced this widely renown contact centre solution.
www.altitude.com
elittro
ELITTRO selects and recruits all our employees. The combination of ISO certification and residing in the same building as euroccor, is the best guarantee for attracting and keeping skilled and motivated staff.The business philosophy that underpins our approach to recruitment and training derives from the importance we place on representing and enhancing our clients’ brands and embodying their values. Especially in the field of outsourcing, this is of great significance. Getting the best out of people begins with matching the right people to the right job. The methodology we have developed is based on tried and proven principles for balancing the fluctuating needs of a call centre with the demand for the highest possible quality of service.
www.elittro.com
Veliko Tarnovo university
In October 2007, we entered into an exclusive partnership with the St. Cyril and St. Methodius university of Veliko Tarnovo, renown for its language curriculum. From January 2008, the call centre environment at the premises of the university is fully operational.
We hire students of the philology department of the university but also ex students of the university living in Veliko Tarnovo.
www.uni-vt.bg/1/
