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outsourcing to Bulgaria

In the world of global outsourcing, Bulgaria maintains a strong position. Especially the outsourcing of call and contact centre projects to Bulgaria has been booming for several years now. There are some very good reasons for this tendency:

benefits of outsourcing to Bulgaria

  • According to the A.T. Kearney Global Services Location Index, Bulgaria is the only country from Central and Eastern European that deserves a place in the top ten of the most attractive offshore locations for outsourced services such as IT, bpo outsourcing, outsourced contact and call centres.
  • Bulgaria is one of the last members of the European Union, not only from a historical point of view, but also when it comes to wages. Expectations are that Bulgaria will stay for the next five years one of the most competitive countries in the European Union. This allows us to offer you our call and contact centre services 50 to 70% cheaper than our Western European competitors.
  • Many Bulgarians speak at least two languages. This makes it possible for us to recruit staff for projects in a.o. English, French, German, Spanish, and even Dutch.
  • Thanks to the competitive salaries we offer, we are able to hire high-educated staff. The number of call centres in Western Europe who have doctors, lawyers and engineers in their pool of employees is limited. Euroccor is definitely an exception.

risks of outsourcing

Outsourcing always involves certain risks. However, euroccor has a long tradition of assisting our customers in the outsourcing process. Our approach is fine tuned to reduce the possible risks to zero.