advantages of our order taking services
- Live order taking around the clock
- We can guide your customers through your website and help them discover new products
- Instant answers to customers' questions in the course of the call
- Our operators can make your customers feel more comfortable with online purchasing
order taking
Whether you want to sell one product via an advertisement, sell a range of goods via a catalogue or even offer your customers the possibility to order products via your website, our friendly and professional operators make sure your sales department is open day and night. They can enter all required information in your sales databases. As a direct result, your delivery and stock department are immediately informed about new orders and your customers will certainly be surprised by your swift service.
phone order taking
Thanks to VoIP technology, our operators easily collect and transfer all details of incoming orders. They also have experience with:
- Up-selling: if you want to, our operators offer your customers a product of a higher value or more units of the same product, and thus help you increase your profit.
- Cross-selling: we present new products during the call and hence strengthen the bond between you and your customer.
Internet order taking
Selling your products via the Internet normally occurs without human intervention. But combining your web sales with our live operators certainly results in a strong added value for your business.

